Privacy Policy

Last updated: 9 August 2026

This policy explains what personal information OX Technologies LLC (“OX”, “we”, “us”) collects through the OX fitness platform — our web application and mobile applications — how we use it, who we share it with, and the choices you have. It applies to people who create an OX account.

Information we collect

Account information. The email address and password you register with. Passwords are stored only as salted hashes by our authentication provider; we never see them.
Health and fitness profile. Information you provide so the platform can design training for you: age, height, weight, sex, training experience and goals, available equipment, training history, and any injuries, pain, or medical limitations you choose to tell us about.
Training data. Workouts generated for you, sessions you start and complete, timing and performance results, strength baselines and assessments, and per-muscle workload derived from your sessions.
Community content. If you use the social features: your profile and username, posts, stories, comments, likes, follows, and direct or coach messages you send.
Media you upload. Photos or videos you attach to posts, stories, or a profile.
Device and technical data. Time zone, app and device information needed to operate the service, and — if you enable notifications — a push subscription identifier for your device or browser.
Location (optional). If you use the gym-finding feature and grant permission, your approximate location is used to look up nearby facilities. We do not track your location in the background.

How we use it

To generate training sessions and coaching guidance tailored to you.
To operate features you use: the guided timer, progress tracking, community, and coaching.
To send you notifications you have enabled, such as messages, social activity, or a session being ready.
To maintain security, prevent abuse, diagnose faults, and improve the service.
To comply with legal obligations.

Health information

The health and fitness details you provide are used to design safer, more appropriate training and are visible only to you, except where you deliberately share content yourself. If you connect with a coach (“watcher”) inside the app, that person can see your training plans, session results, and coach summaries — but not your health intake answers or baseline details, which are withheld by design. We do not sell health information, and we do not use it for advertising.

Service providers

We use a small number of processors to run the platform. They handle data only to provide their service to us:

Supabase — authentication, database, and file storage.
OpenAI — generation of workout plans, coaching text, and exercise illustrations. Requests carry the training context needed to produce a plan.
DigitalOcean — hosting of our application servers.
Push delivery services operated by your browser or device vendor, used only to deliver notifications you enabled.

Sharing

We do not sell personal information. We share it only: with the processors above; with other users when you choose to publish or send content; when required by law or to protect our rights and the safety of users; and, if the business is ever sold or merged, with the acquiring party under the terms of this policy.

Retention

We keep account and training data while your account is active. Some content expires by design — stories are removed 24 hours after posting, and inactive workout plans are cleaned up on a schedule. When you ask us to delete your account, we remove your personal data from our production systems, except where we must keep records to meet legal obligations.

Your rights

You can request access to the personal information we hold about you, correction of inaccurate information, deletion of your account and data, or an export of your data. Write to support@oxtechnologies.fitness and we will respond. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA; we honour those requests regardless of location.

Security

Data is transmitted over encrypted connections (HTTPS) and stored with access controls that limit each account to its own records. No system is perfectly secure, but we take reasonable technical and organizational measures to protect your information.

Children

OX is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Not medical advice

OX provides fitness guidance, not medical advice. Consult a qualified professional before beginning or changing an exercise program, particularly if you have an injury or medical condition.

Changes

If we make material changes to this policy we will update the date above and, where appropriate, notify you in the app.

Contact

OX Technologies LLC — support@oxtechnologies.fitness